Burglar Alarm Registration
The Greenville County Security Alarm System Ordinance No 3354 began, and has been enforced since November 1, 2000.
Greenville County contains 4200 miles of roadway within 795 square miles. The Greenville County Sheriff’s Office responds to over 1500 false alarms each month. We want to reduce the volume of false alarms and allow deputies to use their time more productively by addressing real crimes.
When possible, deputies will leave an Orange or Green Courtesy Notification at the departure of a false alarm response with their findings. Please address any issues that may be causing a malfunction. Contact your alarm company to obtain information of the activation. Community minded citizens in partnership with Greenville County Sheriff’s Office can overcome problems associated with excessive false alarms. Communication is the best armament to prevent false alarms.
Alarm Ordinance No 3354 Highlights – Click here for Ordinance No 3354 in its entirety.
*All system users are required to obtain an Alarm User’s Permit by registering with the Greenville County Sheriff’s Office.
* Alarm registration requires an Alarm Registration form with the one time permit fee $10.00. The permit is not transferable and registration fee is required again to obtain a replacement decal.
Every establishment in the unincorporated area of Greenville County having a security alarm system shall be entitled to report 2 false alarms to which the sheriff’s office will respond without charge in each calendar year. After 2 false alarms within a calendar year, all additional false alarms during the calendar year shall be considered a violation of this article and shall be deemed a civil infraction and the alarm system user shall be subject to the following fines:
(1) Three to five false alarms per calendar year shall be punishable by a fine of $50 per occurrence;
(2) Six and seven false alarms per calendar year shall be punishable by a fine of $100 per occurrence;
(3) Eight and nine false alarms per calendar year shall be punishable by a fine of $250 per occurrence, and
(4) Ten or more false alarms per calendar year shall be punishable by a fine of $500 per occurrence.
(b) A 30-day grace period should be afforded to new alarm system users after the installation of a new system and not be subject to subsection (a). Proper documentation, however, must be provided in order to have the fine waived.
Tips to reduce false alarms
1) Make sure all users and key holders to the property are trained to use the system and know the codes to arm and disarm the system properly including the cancellation procedure of a false activation.
2) You may have your alarm company call you or a designated user first, before the police, when activated. This is known as verification.
3) Be sure all windows and doors are tight-fitting. Adjust any strike plates so the door only moves a 1/4 of an inch. Have an alarming delay that is beneficial to the user and their requirements.
4) If you expect contractors, real estate agents, custodial crews etc., you must take proper action to ensuring they are familiar with the system as well. It is your responsibility.
Alarm Registration / Registration Form
Print and complete the Alarm Registration form with a check or money order in the amount of $10.00 made payable to County of Greenville. The mailing address is:
County Alarm Billing
Information on the registration will assist deputies in contacting you if they respond to an alarm and find anything questionable or an actual crime.
If you have any questions, please contact the County Alarm Billing at (864)467-5434 or (864)467-5125.
Appealing False Alarm Fines
The County of Greenville False Alarm Ordinance, Section 11-42 defines a “false alarm” as an alarm signal eliciting notification to and a response by the Sheriff’s Office when there is no evidence of a crime or other activity that warrants a call for Sheriff’s Office assistance unless law enforcement response was canceled before law enforcement arrival at the alarm location. An alarm is false within the meaning of this article when, upon inspection by the Sheriff’s Office, evidence indicates that no unauthorized entry, robbery, or other such crimes was committed or attempted in or on the premises which would have activated a properly functioning alarm system.
*Appeals will not be granted for false alarms that are the result of:
1. Faulty or improperly maintained equipment.
If you feel your activation is within the guidelines and would like to request a review for abatement please submit the following within fifteen days of the activation:
a) A letter addressed to the Alarm Billing Committee explaining your circumstance and actions made to correct any future false activations.
Contact the Alarm Billing Office
Phone (864)467-5434 or (864)467-5125
False alarms count for 99% of all alarm activation calls responded to by Greenville County Sheriff’s Office. Community minded citizens in partnership with Greenville County Sheriff’s Office can overcome problems associated with excessive false alarms. Communication is the best armament to prevent false alarms.